Professionals Hub
Compliance Framework
Our commitment to families and professional partners rests on clear operational standards, complete traceability, and uncompromising ethics.
Operator identity
Africa Eternity Assistance is an operator specialised in coordinating international funeral repatriations to and from the African continent.
Our full contact details and legal information are available on request via our contact page.
Contact usConfidentiality & data protection
Data transmitted in the context of a repatriation case (identity of the deceased, administrative documents, family contacts) is processed in strict confidence.
This information is shared only with partners directly involved in processing the case (airline, receiving partner, consulate).
No data is sold or transmitted to third parties for commercial purposes.
You have the right to access, rectify, and delete your data by contacting us directly.
Operational standards
- Document compliance: systematic verification that all required documents (death certificate, mortuary pass, consular certificates) are complete before any transfer.
- Consular coordination: direct liaison with embassies and consulates of destination countries to validate procedures.
- Local regulatory compliance: consideration of health, customs, and funeral requirements specific to each destination country.
- Traceability: every step of the case is documented and communicable to authorised stakeholders.
Ethical charter
Dignity
Every case is handled with the respect owed to the deceased and their family, without exception.
Transparency
Families and partners are kept informed at every key stage of the process.
Traceability
All actions taken are recorded and accessible to authorised parties.
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